Terms of Service

  • Before using or obtaining any of our services through this website, phone call, email or text, please read the following Terms and Conditions of use. 

ESTIMATES and LEAD TIMES: 

  • • All approved Estimates must be Verbal approvals are not valid.  
  • • All prices are valid for 30 from the date of Estimate
  • • Lead times are approximate and based upon availability of product at thte time of ther order. 
  • • All changes to Estimates must be made in writing.  Changes WILL affect pricing and lead times. 
  • • Painting, patching and electrical work is to be done by others or referred to our contractors. 

PAYMENT / BILLING 

  •  • All services received must be paid in full upon completion of work.  All materials are property of O & J Locksmith until paid in full.  
  • • Payments are accepted via check, cash, Zelle or credit/debit card. Please  note that a processing fee is applied on credit/debit card transactions. 
  • • For estimates/quotes a material deposit is required prior to the job. 
  • • Per the terms of vendor/client billing agreement, if payment is past due, there is an automatic 5% late fee per month. 

WARRANTY / LIABILITY 

  •  • All hardware, labor and work completed by O & J Locksmith is guaranteed for __ days from date of installation.  Malfunctions due to abuse, vandalism, work performed by another locksmith or maintenance, and other circumstances beyond the company's control are not covered by warranty. 
  • • All materials are warranted against defects according to the manufacturer's stated warranties. 
  • • No warranty is provided for hardware, material and products purchased from another source other than O & J Locksmith. 
  • • No warranty is provided for hardware (including door closers), material and products affected by weather conditions. 
  • • Custom ordered material including Pre-hung doors are non-returnable and non-refundable.
  • • Stock items may be returned within 30 days in it's original, unused condition. A 25% restocking fee will be applied. 
  • • Eligible refunds will be given upon inspection.